Frequently Asked Questions
Taking the First Step
Reaching out can often be the hardest part when looking for support or considering making a change. Once you contact Kindful Body, we will schedule a 15-minute, no-fee phone consultation, and together we will decide if working with one of our clinicians either online or in person would be a good fit.
Individual sessions typically run 45-50 minutes. Although the first session may be 60 minutes in order to gather history, answer questions, and figure out goals for working together. The length of time in treatment can vary, depending on your goals, motivation, and needs.
Kindful Body requires a credit card to be on file, which will be charged at the completion of each session.
The rates for Kindful Body clinicians are comparable to other psychotherapists in the area. Please contact us to inquire about our fees.
Currently Kindful Body is not on any insurance panels, but we provide you with information that can be submitted to your insurance company for potential out-of-network reimbursement at the beginning of each month.
48 Hour Cancellation Policy
Kindful Body maintains a 48-hour cancellation/rescheduling fee policy. You will be responsible for the entire session fee if cancellation/rescheduling is within 48 hours of your appointment time.
Telephone Availability and Emergencies
Kindful Body clinicians respond to calls within 24 hours during regular business hours (Monday through Friday, 9 am to 5 pm Pacific). In case of emergencies, please call 911 or go to your nearest emergency room. If you are not in immediate danger but need to speak to someone urgently, please contact the 24–Hour Crisis Hotline (800) 273-TALK(8255) or (650) 579-0350.
Video Therapy Pre-Session Preparation Guide for Clients
Set Up Recommendations Courtesy of Person Centered Tech
We are happy that you selected to work with a Kindful Body clinician using TeleMental Health Video Counseling.
1. Create A Confidential Space
Things to consider:
Is the space private?
Can you lock the door?
If not, will others who have access to the space respect your request for privacy and not enter the room?
Can you/have you had a conversation with them?
Were they receptive?
Can others outside the room hear you talking?
If so, can you create white noise with a fan or other form of background noise? (Preferably placed outside the doorway of the room you’re in)
Consider using headphones or earbuds so that your provider’s voice is kept private and is only hearable by you
If you have a hard time finding confidential space, here are some examples that others have used. These are not ideal, but should be considered secondary choices if an ideal setup is not available. If you use any of these, please make sure that the space is comfortable to you. Being comfortable is also highly important.
Actual last resort: your car parked in safe, private spot. (We want to emphasize that private does not mean secluded. Please do make sure you are in a safe location.)
2. Check Your Technology:
A laptop or desktop computer are ideal — preferably the biggest screen size that you have available to you (that you can also have in a comfortable, confidential space)
If you’re using a tablet or phone, please prop up the device so that it is stable and that the camera is about level with your eyes
Whatever device you’re using, please make sure that the camera is about level with your eyes. It may require propping up your device or monitor on other items, such as books.
Please make sure that you’re well lit and don’t have a bright light source directly behind you
3. Clear Your Internet
Be sure to move your computer as close as you can to your WiFi router (the box that makes the WiFi.) Or better yet — plug your computer into the router with a cable!
After that, you’ll want to close out of any programs you don’t need which use your Internet connection.
You will receive the link for your video session via SimplePractice. If you don’t receive a link, please use the contact form on this site to send us an email.